Print-on-Demand Products: Everything we offer is made to order (no dusty warehouse boxes here). Printful does not accept returns for buyer’s remorse or incorrect size selection. Returns or exchanges are only accepted if the item is defective or misprinted. If something’s wrong, email us at support@karmapenguin.com within 14 days of receiving your order.

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Refunds: Refunds (EXCHANGES?) for eligible issues will be issued to the original payment method by Aurora Amore LLC, DBA Karma Penguin, within 5–10 business days.

Please note: while we process refunds promptly, the time it takes for funds to appear in your account may vary depending on your financial institution’s processing policies. (Translation: we move fast, but your bank might not.)

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Digital Products: All sales of digital downloads are final and non-refundable. (Think of them as spiritual tattoos — once downloaded, they’re yours.)