Shipping Policy

Processing Time: Orders are processed within 2–5 business days, depending on item type and demand. (We don’t rush penguins — or printers.)

Shipping Methods: We offer standard and expedited shipping options.

Print-on-Demand Products: Apparel and other custom print items (e.g., hats, t-shirts, hoodies) are fulfilled by Printful, a third-party print-on-demand provider. Production times may vary and are subject to Printful’s fulfillment schedule.

Lost Packages: Aurora Amore LLC, DBA Karma Penguin, is not responsible for lost packages after confirmed delivery. Printful’s shipping and fulfillment policies apply to print-on-demand items.